EP18: Pay Attention People!

“Imagine what it’s like trying to keep people’s attention in a virtual meeting—one they might not be interested in, a meeting they might even feel they don’t belong in. Yet, there they are, and it’s your job to keep them focused and get business done,” begins Karin Reed.

 

In this episode, Karin addresses the challenges of keeping participants engaged in virtual meetings and offers practical strategies to maintain active involvement. The first step, she suggests, is to assess whether the meeting should even happen in the first place and offers two questions to ask to ensure that it does, based on insights from her co-author, Dr. Joe Allen, from their books Suddenly Virtual, Suddenly Hybrid, and Running Effective Meetings for Dummies. Dr. Allen suggests that in some cases, asynchronous communication may be a more effective option.

 

Karin emphasizes the importance of setting clear expectations from the start—defining the meeting’s purpose and agenda upfront and encouraging participants to turn on their cameras to enhance communication through non-verbal cues.

 

What can you do to make virtual meetings more dynamic? Karin suggests breaking content into smaller, manageable segments and incorporating interactive elements like polls, Q&A sessions, and chat participation. She also points out the value of allowing some non-business small talk, mimicking informal in-person interactions, which can help build rapport and lead to more meaningful contributions.

 

Another key tip? Start the call early and stay until everyone has left. This approach opens up opportunities for one-on-one interactions that might otherwise be missed. Karin stresses the importance of keeping participants engaged throughout the meeting, whether through discussions or interactive tasks.

 

Quotes

• “If a virtual meeting does not require input and interaction from your audience, don’t make people sit there and listen to you spout off that information. Send it out in a way they can consume on their own time without disrupting their workflow.” (03:12 | Karin Reed) 
• “When we have virtual meetings, we’re expecting people to be active participants through a screen. And boy, it’s really hard to get people out of that passive observer position. They just want to show up, put themselves on mute, and sit there. But nobody can pay attention for that long if they’re just sitting there and watching… It’s a big challenge—keeping people tuned in and engaged.” (04:37 | Karin Reed) 
• “Keeping the camera on allows people to communicate fully. It enables you to use non-verbal cues to deliver your message more effectively. People can read the intent of your message more easily, and when their cameras are on, you can also see the impact of your message on them.” (08:35 | Karin Reed) 

 

Links

Connect with Karin Reed:

Website: www.speakerdynamics.com

Speaker Dynamics University: https://university.speakerdynamics.com/

Speaker Dynamics on Instagram: https://www.instagram.com/speakerdynamics/

Karin Reed on LinkedIn: https://www.linkedin.com/in/karin-reed/

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